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Routing by topic

Send sales questions to sales and support questions to support, from one form.

  1. In the Builder, add a Select field named Topic, with the choices Sales and Support.
  2. On Delivery, add both addresses. For each one, set a condition under Send, such as Topic equals Sales.
  3. Choose Save delivery, send a test, and publish.

The routing stays on the server, so visitors never see or choose an address. See Routing rules.