Custom Domains
Use your own domain to speed up email trust, and to show forms at an address like forms.example.com. Each part is separate, so do only the one you need.
Workspace owners and admins manage domains, under Domains.
Verify A Domain
Verifying proves your workspace controls a domain. After that, senders and recipients on it are trusted without a confirmation email, including ones that were waiting.
- Add the domain, such as
example.com. - At your DNS provider, add the TXT record the page shows.
- Choose Check DNS.
DNS changes can take a while to appear. Check again later if it isn’t found yet.
Serve Forms On Your Hostname
This needs a plan that includes custom hostnames. The Free plan doesn’t. See Plans And Limits.
- Under your domain, add a host, such as
forms. - At your DNS provider, add the CNAME record the page shows.
- If you haven’t verified the parent domain, also add the TXT record shown for the hostname.
- Choose Check DNS. Formerie then sets up HTTPS for you, and the host turns active.
- On your form, choose the host when you publish.
If A Hostname Is Taken
| Message | What to do |
|---|---|
| Reserved in another workspace | Add the TXT record shown, then add the hostname again |
| Under a domain verified by another workspace | Ask that workspace to add it, or to remove its domain |
| Reserved by Formerie | Use a hostname on your own domain |
A hostname that was never verified can be claimed by another workspace after 14 days.
Stop Using A Domain
Disable a host to stop its traffic. To set a domain aside, archive it or move it to the trash, and restore it whenever you want. You can delete it permanently from the trash once no form uses it.