Recipients And Senders

Send responses to the right inbox, from an address people recognize. Recipients are who gets a response. Senders are who it appears to come from.

Workspace owners and admins manage both, and each workspace keeps its own list.

Add A Recipient

1. Open Recipients and add the email address.
2. The person clicks the link in the verification email. The link works for 7 days.
3. On a form, open Delivery and choose the recipient.

Until it’s verified, a recipient stays pending and receives nothing. If the email got lost, send it again from the recipient’s row, after a one-minute wait.

Addresses on a domain your workspace has verified skip the email and are ready right away.

A form without recipients still accepts responses and keeps them under Submissions.

Choose A Sender

You don’t need a sender to start. Your forms send from the Formerie default address.

To send from your own address:

1. Connect an email provider.
2. Open Senders, add the address, and choose the provider.
3. Confirm the address from the email Formerie sends it, within 7 days.
4. On a form, open Delivery and choose the sender.

An address on a domain your workspace has verified is trusted immediately.

Stop Using One

If a form’s only recipient is blocked, responses are still saved. You can retry delivery after fixing it.