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Submissions And Deliveries

Every accepted response is saved first, then emailed, so an email problem never loses a response. Submissions shows what people sent. Deliveries shows what happened to each email.

Workspace owners and admins see everything. On a single form, the Admin and Submissions roles can read responses. See Team And Access.

Read A Response

Open Submissions, search or filter, then open a row. You’ll see the answers, the source page, the spam and verification checks, and each delivery attempt.

Check An Email

Open Deliveries to see every email across your forms, with its status, provider, and any error. Filter by form, status, or workspace to find one quickly.

StatusMeaning
QueuedWaiting for its next attempt
RetryingA temporary error occurred, and Formerie tries again by itself
DeliveredYour provider accepted the email
FailedFormerie stopped trying

“Delivered” means the email provider accepted the message. Check the recipient’s spam folder if it doesn’t appear.

Retry A Failed Delivery

Formerie makes up to 5 attempts by itself. If it stops:

  1. Open the submission. It explains what went wrong and what to do next.
  2. Fix the cause, such as an unverified recipient, an inactive sender, or provider credentials.
  3. Choose to retry delivery.

Owners, admins, and form admins can retry. You can’t retry while an attempt is running, so wait for its result first.

Export To CSV

Choose Export CSV on either page. You get the rows currently showing, with IDs, form, workspace, status, source, and dates. Spreadsheet formulas in the values are neutralized, so opening the file is safe.

The file doesn’t include the answers, which you read on each submission. Exporting answers isn’t available yet.

Removing Responses

See Delete Your Data.