# Submissions And Deliveries

Every accepted response is saved first, then emailed, so an email problem never loses a
response. **Submissions** shows what people sent. **Deliveries** shows what happened to
each email.

Workspace owners and admins see everything. On a single form, the **Admin** and
**Submissions** roles can read responses. See [Team And Access](/guides/team-and-access/).

## Read A Response

Open **Submissions**, search or filter, then open a row. You'll see the answers, the
source page, the spam and verification checks, and each delivery attempt.

## Check An Email

Open **Deliveries** to see every email across your forms, with its status, provider, and
any error. Filter by form, status, or workspace to find one quickly.

| Status | Meaning |
| --- | --- |
| Queued | Waiting for its next attempt |
| Retrying | A temporary error occurred, and Formerie tries again by itself |
| Delivered | Your provider accepted the email |
| Failed | Formerie stopped trying |

"Delivered" means the email provider accepted the message. Check the recipient's spam
folder if it doesn't appear.

## Retry A Failed Delivery

Formerie makes up to 5 attempts by itself. If it stops:

1. Open the submission. It explains what went wrong and what to do next.
2. Fix the cause, such as an unverified recipient, an inactive sender, or provider
   credentials.
3. Choose to retry delivery.

Owners, admins, and form admins can retry. You can't retry while an attempt is running, so
wait for its result first.

## Export To CSV

Choose **Export CSV** on either page. You get the rows currently showing, with IDs, form,
workspace, status, source, and dates. Spreadsheet formulas in the values are neutralized,
so opening the file is safe.

The file doesn't include the answers, which you read on each submission. Exporting answers
isn't available yet.

## Removing Responses

See [Delete Your Data](/guides/delete-your-data/).