# Send responses to HubSpot

Turn each response into a HubSpot contact, or update the one you already have. This goes through an automation tool, so connect that first: [n8n](/guides/n8n/), [Zapier](/guides/zapier/) or [Make](/guides/make/).

**We wrote these steps from each tool's documentation, and haven't run them with a real HubSpot account yet.**

## Add the contact

Your form needs a field holding the email address, since HubSpot identifies a contact by it.

| Tool | Step to add | Map |
| --- | --- | --- |
| Zapier | **HubSpot**, action **Create or Update Contact** | **Email** to your email field under `data`, `fields`, then the others |
| Make | **HubSpot CRM**, module **Create or Update a Contact** | Email to `data`, `fields`, then your email field |
| n8n | **HubSpot**, resource **Contact**, operation **Create/Update** | **Email** to `{{ $json.body.data.fields.email }}` |

Then send a test from Formerie, check the contact, and delete it. The test uses `sam@example.com`.

## Good to know

- **Use the "create or update" action,** not plain create. A delivery can arrive twice, and the same person can answer twice.
- **Test sends have `test` set to true.** Filter them out, as the tool's guide shows, so `sam@example.com` stays out of your contacts.
- **Consent is yours to collect.** If you'll email these contacts, ask on the form, and map that answer to a HubSpot property.
- **Language:** `data.submission.language` says which language the person used. Map it if you write to people in their own.